Help with Portalite Elinchrom 500

Started Nov 26, 2012 | Discussions
br8smile
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Help with Portalite Elinchrom 500
Nov 26, 2012

I just bought a pair of identical lights, Portlite Elinchrom BX 500RI.

I set them both up right out of the box and didn't change any factory fsettings, but I noticed that one light won't work unless the other one is on.

They are both identical but why would one of the light can't be use by itself?   When both lights are on they both work fine.  The one that doesn't work when the other one is not on, if I press the test button, you can hear it firing like it wants to flash but no flash unless the other one is on.

Can someone help me?  Looked every where in the tiny manual and couldn't find the answer.

Thanks for any help

Peter Berressem
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Re: Help with Portalite Elinchrom 500
In reply to br8smile, Nov 26, 2012

When you press the test button at the back of the flash... it doesn't pop a flash? If that's the case, first check if the flash tube is sitting correctly in it's socket by pushing it in.

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cheers, Peter
Germany

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br8smile
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Re: Help with Portalite Elinchrom 500
In reply to Peter Berressem, Nov 26, 2012

Peter Berressem wrote:

When you press the test button at the back of the flash... it doesn't pop a flash? If that's the case, first check if the flash tube is sitting correctly in it's socket by pushing it in.

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cheers, Peter
Germany

I don't think that is the problem because when I turn on the other light, and press the test button, it would work and flash.  When I turn of the other light, it would not flash.  I am wondering if it needs some sort of programing or setting I need to change

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Peter Berressem
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Re: Help with Portalite Elinchrom 500
In reply to br8smile, Nov 26, 2012

Hm... very strange. The flashes are independent, they don't communicate other than by their photo cells. So it's correct that the other gets triggered by the impulse of the one you push the button.

Anyway, pressing the "open" (test) button on the flash trips a flash, no matter of any setting. Don't get me wrong, are you absolutely sure that the second flash fires by triggering the other?

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cheers, Peter
Germany

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br8smile
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Re: Help with Portalite Elinchrom 500
In reply to Peter Berressem, Nov 26, 2012

Peter Berressem wrote:

Hm... very strange. The flashes are independent, they don't communicate other than by their photo cells. So it's correct that the other gets triggered by the impulse of the one you push the button.

Anyway, pressing the "open" (test) button on the flash trips a flash, no matter of any setting. Don't get me wrong, are you absolutely sure that the second flash fires by triggering the other?

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cheers, Peter
Germany

Lets Call One light A and other Light B.  When I turn on A&B, and I press the test button on the remote, both A & B flashes.  When I turn off A, and press the test button, I hear B go off like its flashing but no flash.   When I turn B off and leave A on, A would flash fine.  I checked to make sure both light have same setting.  I even turn them both off and tried it another day, and just turn only B on first and no flash, just the sound as if it is flashing.  Then I turn A on with B on and both A & B flashes.   Very strange....

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Peter Berressem
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Re: Help with Portalite Elinchrom 500
In reply to br8smile, Nov 26, 2012

Ah, you are using the remote ! instead of pressing the button on the flashes ? In this case you should check the frequency etc settings on both flashes (and the transmitter), i.e. whether they are identical.

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cheers, Peter
Germany

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Mark Astmann
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Re: Help with Portalite Elinchrom 500
In reply to Peter Berressem, Nov 28, 2012

Peter Berressem wrote:

Ah, you are using the remote ! instead of pressing the button on the flashes ? In this case you should check the frequency etc settings on both flashes (and the transmitter), i.e. whether they are identical.

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cheers, Peter
Germany

I think Peter is on the right trail here. It sounds like the optical slave cell is on so when A fires, B will fire too. Check three things.

​Standard vs Speed Operation - If LED on Skyport blinks once every 5 seconds you are in standard mode and your lights should be set to R.1 in the lights menu (default). If LED on Skyport blinks twice every 5 seconds you are in speed mode and your lights should be set to R.2 in the lights menu (default). You change modes on the Skyport trigger by holding the test button for 5 seconds and the blinks will change.

​Frequency - Make sure both lights and Skyport's are using the same Frequency (1-8) so they can talk to each other.

​Group - ​If using just two lights as a general rule I set up my main in group 1 and my fill in group 4. Than while adjusting my ratio I put the Skyport trigger in Group mode so I'm able to isolate and adjust each light independently until I've established the ratio. Once ratio is nailed down I put the Skyport Trigger into All mode​ so both the lights work together.

If after checking all of the above out if your light is still malfunctioning get a hold of Elinchrom service in the country you reside in and let them check out your unit.

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Sincerely, Mark Astmann

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