650D: Disadvantage of replacing bad rubber grips? Locked

Started Aug 7, 2012 | Discussions
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DSHAPK
Contributing MemberPosts: 781Gear list
Re: 650D: Disadvantage of replacing bad rubber grips?
In reply to dgzakin, Aug 14, 2012

Call canon tech support.

 DSHAPK's gear list:DSHAPK's gear list
Canon EOS 550D Canon EOS 650D Canon EF 50mm f/1.4 USM Canon EF-S 10-22mm f/3.5-4.5 USM Canon EF 55-200mm f/4.5-5.6 II USM +3 more
dgzakin
New MemberPosts: 15
Re: 650D: Disadvantage of replacing bad rubber grips?
In reply to DSHAPK, Aug 14, 2012

Anybody has a 10 digit serial number on his T4i?

John Usa
Regular MemberPosts: 201Gear list
Re: 650D: Disadvantage of replacing bad rubber grips?
In reply to dgzakin, Aug 15, 2012

dgzakin wrote:

Anybody has a 10 digit serial number on his T4i?

Please tell us from which dealer did you buy your T4i?

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Canon EF 50mm f/1.4 USM
dgzakin
New MemberPosts: 15
Re: 650D: Disadvantage of replacing bad rubber grips?
In reply to John Usa, Aug 15, 2012

I bought my camera in Israel from the largest dealer in our country.
They were not aware of the problem at all.
Canon told to look for the number on the original box.
I found a 12 digit number that's not affected.
The number is totally different from the one with 10 digits on my camera.
I'll call them again to sort this out. The camera is for my son.
I do not want to see him allergic.

matthias jurisch
Contributing MemberPosts: 804Gear list
all of my EF-S lenses have turned white...
In reply to mpjohans, Aug 15, 2012

...love that freebe L look...

DSHAPK
Contributing MemberPosts: 781Gear list
Re: 650D: Disadvantage of replacing bad rubber grips?
In reply to dgzakin, Aug 15, 2012

Can you verify you got a t4i and not a t2i or t3i with a switched label or serial number on the bottom?

 DSHAPK's gear list:DSHAPK's gear list
Canon EOS 550D Canon EOS 650D Canon EF 50mm f/1.4 USM Canon EF-S 10-22mm f/3.5-4.5 USM Canon EF 55-200mm f/4.5-5.6 II USM +3 more
Stakeouttoo
Contributing MemberPosts: 617Gear list
Re: 650D: Disadvantage of replacing bad rubber grips?
In reply to mpjohans, Aug 15, 2012
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Canon EOS 60D Canon EF 400mm f/5.6L USM Canon EF-S 15-85mm f/3.5-5.6 IS USM Canon EF-S 17-55mm f/2.8 IS USM Canon EF 70-300mm f/4-5.6L IS USM +8 more
Mustafa
Senior MemberPosts: 1,263
Re: Registering beforehand or not; Re: 650D: Disadvantage of replacing bad rubber gri
In reply to Mustafa, Aug 21, 2012

Mustafa wrote:

I called one of the two service centres here in the UK yesterday. The man said that units are sent to Germany for repair. But when I asked how long that will take, he said he didn't know as I was the first case they'd had!

I'll take it in this coming week and keep you posted.

I took it in last Monday (13th) and it has come back today (21st). It is the same body I took in, not a new replacement. The parts replaced are as follows (sic):

TAPE, DOUBLE SIDE
COVER ASS'Y, FRONT RUBBER
TAPE, DOUBLE SIDE (GRIP)
COVER, GRIP HOLDING

The repair is imperceptible, and I'm happy. I've even entered the survey prize competition that was included!

sverts
New MemberPosts: 3
Re: Registering beforehand or not; Re: 650D: Disadvantage of replacing bad rubber gri
In reply to Mustafa, Aug 30, 2012

Hi,

Has anyone else managed to get the grips replaced within Brussels, or withing Europe?

I want to get mine replaced as well, but I tend to use my camera often and I wanted to see on average how long it takes for the replacement.

Thanks and good luck to everyone with this issue.

dbannerz71
Junior MemberPosts: 28Gear list
No problems so far...one of the "bad ones"
In reply to sverts, Aug 31, 2012

Bought mine when they first became available. It's part of the first batch from the recalled list of serial numbers. Still absolutely no problems with grips turning white, rash etc. My take is that canon is being overly cautious about the recall. Just thought I'd post this to let others know.

Eric

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Canon EOS 650D Canon EF 70-300mm f/4-5.6 IS USM Canon EF-S 18-135mm f/3.5-5.6 IS STM Apple iPad WiFi
sverts
New MemberPosts: 3
Re: Registering beforehand or not; Re: 650D: Disadvantage of replacing bad rubber gri
In reply to sverts, Sep 14, 2012

For those in Europe, or in Belgium, I just asked how long it will take to have the rubber replaced and they informed me 2 weeks roughly. I might take it in next week to get it over and done with I just hope they do a good job...

sverts
New MemberPosts: 3
Re: Registering beforehand or not; Re: 650D: Disadvantage of replacing bad rubber gri
In reply to sverts, Oct 1, 2012

Just wanted to share with everyone that the replacement took just under 10 working days, seems to be a good job done, but I don't think anything can compare to factory standard.

recdiy
New MemberPosts: 1
Re: 650D: Disadvantage of replacing bad rubber grips?
In reply to mpjohans, Apr 2, 2013

Hi, after almost 1 year still affected cameras on the market !

Read more about 650D rebber grips issue

Olga Johnson
Forum ProPosts: 21,713Gear list
Thread is being locked
In reply to mpjohans, Apr 2, 2013

This issue is handled by Canon as a recall issue.  If a vendor still has a camera that has the bad rubber, you should either have the vendor replace it, or have Canon fix the problem.

-- hide signature --

Olga

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