I need help?/Canon i9900

Started Jun 13, 2012 | Discussions
kennbird
New MemberPosts: 18
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I need help?/Canon i9900
Jun 13, 2012

I've got a solid yellow power light on my Canon i9900 printer. I have trashed the drive and re-installed new printer driver on my Mac running 10.6 Snow Leopard.

I have unplugged the printer from AC and replugged it in.

I can't get the printer to be seen by the operating system under preferences.

Help and advice would be appreciated.

na goodman
Regular MemberPosts: 496
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Re: I need help?/Canon i9900
In reply to kennbird, Jun 13, 2012

Try going to this site and follow the instructions. I generally work on Epson's but this is a similar procedure for the Canon. You won't be able to add the printer until you get rid of the error light. http://www.fixya.com/support/t4179428-canon_i9900_printer_yellow_light

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kennbird
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Re: I need help?/Canon i9900
In reply to na goodman, Jun 14, 2012

Thanks goodman for the info, but to no avail, this did not work.

The light just stays on solid yellow, and I tried both processes, as well as reinstalling latest print drivers.

Any other sources or ideas would be greatly appreciated.

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na goodman
Regular MemberPosts: 496
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Re: I need help?/Canon i9900
In reply to kennbird, Jun 14, 2012

Is there an error message at all or just a solid yellow light?

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kennbird
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Re: I need help?/Canon i9900
In reply to na goodman, Jun 14, 2012

Just a solid yellow light.

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Zone8
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Hope this helps!
In reply to kennbird, Jun 14, 2012

I believe that the solid yellow light indicates the waste ink counter shows full. Anyway, try these two possible solutions first and if no luck, then use the link that follows, which should get you back into action. Remember to provide feedback on what happens for others.

FIRST TO TRY:

1. Turn off printer
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.

7. Press the Power button and the printer should turn off, if not, press the Power button once more.
8. Your printer should respond as normal.

SECOND TO TRY:

Waste Ink Counter Reset.
Step 1 : Manual for service mode
1. Unplug power and USB.
2. Open door and hold power button.
3. Connect power.
4. Close door, then release power button.
or Step 1: Manual for service mode
1. Turn off the printer. And disconnect the printer cable.
2. Press and HOLD the POWER button, turn on the printer.
3. The indicator (L.E.D.) should be green.

4. Press and release the RESUME button , the indicator (L.E.D.) should be orange.

5. Press and release the RESUME button again, the indicator (L.E.D.) should be green.
6. Release both buttons.

If no luck ... check the info on this website:
http://www.fixyourownprinter.com/forums/printer/43878#1

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Zone8: Although I am a handsome geniearse, when I stand in front of a mirror, I vaguely recognise the ugly idjit standing on the other side!

LINK: For B+W with Epson 1400 (and other models) using black ink only PLUS other useful tips:
http://www.photosnowdonia.co.uk/ZPS/epson1400-B&W.htm
Cleaning DSLR Sensors, including Kodak DSLR Factory Cleaning method:
http://www.photosnowdonia.co.uk/ZPS/KodakDCS-sensorcleaning.htm
Solving back/front focus problems on Sigma and most other DSLRs
http://forums.dpreview.com/forums/read.asp?forum=1027&message=35565277

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kennbird
New MemberPosts: 18
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Re: Hope this helps!
In reply to Zone8, Jun 14, 2012

Thanks for suggestions and help.

I have tried all procedures that have been suggested. Still nothing but a solid orange light no matter what.

Not sure what to try next, but would still appreciate any other suggestions or help.

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Zone8
Forum ProPosts: 15,570
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Re: Hope this helps!
In reply to kennbird, Jun 15, 2012

Assume you have reset the waste ink counter?

Anyway - in the past a number of owners reported the same problem and seems the main cause was a power outage that ruined the logic board - gather those are around $200 without the fitting (can be done but seems somewhat complex if not a technician used to replacing such things).

Many owners ended by purchasing a replacement printer due the high costs of repairing by Canon - many said (& &%(&%( to Canon and got Epson printers.

If you do find you have to go that route - consider the low cost 1400/1410/1100 Epsons as low cost and excellent quality output. Sorry cannot be of more help.

Many have reported the "pretty useless" support from Canon making them, with the excessive repair quoted costs, decide to move away from any Canon printers as replacements. Let's hope you get some results but with my own experience of same printer (UK model number) I have my doubts.

-- hide signature --

Zone8: Although I am a handsome geniearse, when I stand in front of a mirror, I vaguely recognise the ugly idjit standing on the other side!

LINK: For B+W with Epson 1400 (and other models) using black ink only PLUS other useful tips:
http://www.photosnowdonia.co.uk/ZPS/epson1400-B&W.htm
Cleaning DSLR Sensors, including Kodak DSLR Factory Cleaning method:
http://www.photosnowdonia.co.uk/ZPS/KodakDCS-sensorcleaning.htm
Solving back/front focus problems on Sigma and most other DSLRs
http://forums.dpreview.com/forums/read.asp?forum=1027&message=35565277

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