Lightroom 3 / D800 Help

Started May 2, 2012 | Discussions
marike6
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Lightroom 3 / D800 Help
May 2, 2012

I can't seem to get Lightroom 3.6 to recognize files from my D800. Does anybody know how to get LR 3.6 working for D800 NEFs?

I successfully installed ACR 3.7, and Photoshop CS5 is reading NEF files fine. But when I try to import a CF card of images via Lightroom, the import window has "Preview Unavailable", and unrecognized file error.

Is there some trick or secret RC update? My LR is version 3.6 and the LR splash screen reads "Lightroom 3.6" and "ACR 3.6". I tried preferences in LR, but there doesn't seem to be a way to change ACR to 3.7.

On a side note, NX2 is much faster, and nicer to use than I remember, but I'm so used to a LR workflow, I'd like to at least compare LR vs NX2 before I make a decision which to use for D800 files. Thanks everybody, Cheers, Markus

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jfriend00
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Re: Lightroom 3 / D800 Help
In reply to marike6, May 2, 2012

I believe you need Lightroom 4 in order to get D800 support. Lightroom does not use the same installed ACR engine as Photoshop. LR has it's own version of the ACR code built-in and you cannot update just the RAW converter in LR. You must upgrade LR itself to get a new RAW converter. In this case, D800 support came in LR4. Source: http://blogs.adobe.com/lightroomjournal/2012/03/raw-support-in-lightroom-and-camera-raw.html .

The only way I know of to get D800 RAW files to work with LR3 is to use the latest free DNG converter from Adobe and convert your D800 files to DNG and you can then open the DNG files in LR3.
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Surefire Photo
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Re: Lightroom 3 / D800 Help
In reply to marike6, May 2, 2012

Hi Markus!

You'll need to download Adobe's DNG converter release candidate here: http://labs.adobe.com/downloads/cameraraw6-7.html and convert your .nef files to .dng for import. It's a free download, and .dng files are both smaller and loseless so not a bad trade-off for an extra step

Adobe is scheduled to implement full D800/E .nef support soon.

Have a great day!
-Sean
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Dave Courtenay
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Re: Lightroom 3 / D800 Help
In reply to Surefire Photo, May 2, 2012

You need LR 4 and CS5 6.7 to open RAW files from the D800 both available now
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marike6
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Re: Lightroom 3 / D800 Help
In reply to Dave Courtenay, May 2, 2012

So my only option is to buy another copy of Lightroom? I know it's not terribly expensive, but that's pretty lame of Adobe, IMHO.

The converted NEFs from NX2 look really amazing, but for some reason, the saturation is very low. I don't know if the Picture Control has any effect on RAW, but I've been shooting in Standard, and the converted NEFs just don't pop unless I switch the Picture Control to Vivid or turn up Saturation in NX2. Does anyone have any thoughts on JPEGs from NEF in NX2 vs LR?

Thanks everybody. Greatly appreciate the fast replies. Love the camera. Zero issues so far, and files look noticeably better than my previous camera, a 5D Mk II.

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mfbernstein
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Re: Lightroom 3 / D800 Help
In reply to marike6, May 2, 2012

marike6 wrote:

So my only option is to buy another copy of Lightroom? I know it's not terribly expensive, but that's pretty lame of Adobe, IMHO.

They don't add new cameras to older versions once new versions have been released. That's how it is.

The DNG Converter workaround mentioned upthread is perfectly reasonable, and free.

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marike6
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Re: Lightroom 3 / D800 Help
In reply to mfbernstein, May 2, 2012

mfbernstein wrote:

marike6 wrote:

So my only option is to buy another copy of Lightroom? I know it's not terribly expensive, but that's pretty lame of Adobe, IMHO.

They don't add new cameras to older versions once new versions have been released. That's how it is.

I understand that, but since ACR 3.7 supports the D800, it would have been trivial for Adobe to implement D800 support. What's a bit troubling about Adobe is they now have an extremely fast release cycle where it seems like a new version of CS is released every half a year. Seems like I finally established a solid CS5 / LR3 workflow, and now CS6 and LR4 are out, and the new versions are needed for some popular new cameras. I know that how it is, but it doesn't seem like such a good way to support average users. Professional graphic design shops can afford to keep up with fast upgrade cycles. The rest of us, no less loyal Adobe customers, cannot.

The DNG Converter workaround mentioned upthread is perfectly reasonable, and free.

I've used this method before, and have no problem with it except then you have a sets of RAW (DNG and NEF) using up hard drive space. I will likely buy LR 4 as I like all the B&W conversion filters, and RAW conversion is so fast relative to NX2. If people think the ultimate NEF > JPEG or TIFF quality is obtainable with NX2 however, I might skip LR and use NX2. Thanks a lot.

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jfriend00
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Re: Lightroom 3 / D800 Help
In reply to marike6, May 2, 2012

marike6 wrote:

So my only option is to buy another copy of Lightroom? I know it's not terribly expensive, but that's pretty lame of Adobe, IMHO.

This is how Adobe does business with Lightroom. It has been this way since the very first day they shipped Lightroom 1. They will sometimes add new cameras to a free point release 3.1, 3.2, etc..., but once the next version is out new cameras are only added in the new version. LR4 shipped a little while ago so that's where all new camera support goes.

If you plan on being a LR customer, you will just need to plan on upgrading regularly. If you don't want to do that, then you will need to select a different software vendor that has a policy you like.

This forum isn't a very useful place to complain about Adobe's long standing policies. It's very old news here and nobody who can do anything about it is here. I'm sure you can find a more lively discussion about the policy over in the adobe forums.
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marike6
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Re: Lightroom 3 / D800 Help
In reply to jfriend00, May 2, 2012

jfriend00 wrote:

marike6 wrote:

So my only option is to buy another copy of Lightroom? I know it's not terribly expensive, but that's pretty lame of Adobe, IMHO.

This is how Adobe does business with Lightroom. It has been this way since the very first day they shipped Lightroom 1. They will sometimes add new cameras to a free point release 3.1, 3.2, etc..., but once the next version is out new cameras are only added in the new version. LR4 shipped a little while ago so that's where all new camera support goes.

If you plan on being a LR customer, you will just need to plan on upgrading regularly. If you don't want to do that, then you will need to select a different software vendor that has a policy you like.

This forum isn't a very useful place to complain about Adobe's long standing policies. It's very old news here and nobody who can do anything about it is here. I'm sure you can find a more lively discussion about the policy over in the adobe forums.

I've been an Adobe customer for years since Photoshop 5 days, so I am aware how they operate, but I guess I'm not in tune to the minutiae of their release cycles and minor updates/camera compatibility.

Sorry didn't mean to waste everyone's time complaining.

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Patco
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Re: Lightroom 3 / D800 Help
In reply to marike6, May 2, 2012

marike6 wrote:

I understand that, but since ACR 3.7 supports the D800, it would have been trivial for Adobe to implement D800 support.

Just a nitpick - ACR 3.7 dates back to 2007, and does not support any cameras since that time.
http://www.adobe.com/support/downloads/detail.jsp?ftpID=3584
The version that supports the D800 is ACR 6.7 RC:
http://labs.adobe.com/technologies/cameraraw6-7/?tabID=details#tabTop

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Patco
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Re: Lightroom 3 / D800 Help
In reply to marike6, May 2, 2012

marike6 wrote:

Sorry didn't mean to waste everyone's time complaining.

I wouldn't worry about it - there's quite a number of people in these forums who simply love complaining, and they seem to get plenty of responses, as well

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marike6
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Re: Lightroom 3 / D800 Help
In reply to Patco, May 2, 2012

Patco wrote:

marike6 wrote:

I understand that, but since ACR 3.7 supports the D800, it would have been trivial for Adobe to implement D800 support.

Just a nitpick - ACR 3.7 dates back to 2007, and does not support any cameras since that time.
http://www.adobe.com/support/downloads/detail.jsp?ftpID=3584
The version that supports the D800 is ACR 6.7 RC:
http://labs.adobe.com/technologies/cameraraw6-7/?tabID=details#tabTop

I meant ACR 3.7, the final release candidate for CS5. The files for it and the DNG Converter 3.7 are both linked to here.

http://www.dpreview.com/news/2012/05/02/Adobe-releases-ACR-6-7

Thanks everybody.

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Patco
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Re: Lightroom 3 / D800 Help
In reply to marike6, May 2, 2012

marike6 wrote:

Patco wrote:

marike6 wrote:

I understand that, but since ACR 3.7 supports the D800, it would have been trivial for Adobe to implement D800 support.

Just a nitpick - ACR 3.7 dates back to 2007, and does not support any cameras since that time.
http://www.adobe.com/support/downloads/detail.jsp?ftpID=3584
The version that supports the D800 is ACR 6.7 RC:
http://labs.adobe.com/technologies/cameraraw6-7/?tabID=details#tabTop

I meant ACR 3.7, the final release candidate for CS5. The files for it and the DNG Converter 3.7 are both linked to here.

http://www.dpreview.com/news/2012/05/02/Adobe-releases-ACR-6-7

Adobe Camera Raw 6.7 & DNG Convertor 6.7 are linked.
Not 3.7

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marike6
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Re: Lightroom 3 / D800 Help
In reply to Patco, May 2, 2012

Patco wrote:

marike6 wrote:

Patco wrote:

marike6 wrote:

I understand that, but since ACR 3.7 supports the D800, it would have been trivial for Adobe to implement D800 support.

Just a nitpick - ACR 3.7 dates back to 2007, and does not support any cameras since that time.
http://www.adobe.com/support/downloads/detail.jsp?ftpID=3584
The version that supports the D800 is ACR 6.7 RC:
http://labs.adobe.com/technologies/cameraraw6-7/?tabID=details#tabTop

I meant ACR 3.7, the final release candidate for CS5. The files for it and the DNG Converter 3.7 are both linked to here.

http://www.dpreview.com/news/2012/05/02/Adobe-releases-ACR-6-7

Adobe Camera Raw 6.7 & DNG Convertor 6.7 are linked.
Not 3.7

Got it confused with the LR 3.6 that I have, and the version of LR 3.7 that I was hoping to download, but that doesn't exist. My fault. Sorry.

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sfnikon
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No new LR3 work around?
In reply to marike6, May 24, 2012

Am I forced at this point to upgrade to LR4? I don't think the NEF to DNG converter is a viable long term option.

I just found out my D800E is ready for pick up so this caught me a bit unprepared.

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Robin Casady
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Re: No new LR3 work around?
In reply to sfnikon, May 24, 2012

sfnikon wrote:

Am I forced at this point to upgrade to LR4? I don't think the NEF to DNG converter is a viable long term option.

I just found out my D800E is ready for pick up so this caught me a bit unprepared.

Upgrade. Lightroom 4 has an improved conversion engine, so it is a worthwhile upgrade.
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MasterOfGoingFaster
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Re: Lightroom 3 / D800 Help
In reply to marike6, May 24, 2012

marike6 wrote:

So my only option is to buy another copy of Lightroom? I know it's not terribly expensive, but that's pretty lame of Adobe, IMHO.

So you can afford a $3000 camera, but a $75 upgrade isn't reasonable?

Yeah - I wish upgrades were free forever, but they are not. And Adobe did cut the price of Lightroom in half. If you think about it, common practice is to support and add features to current products, not older versions. It makes sense to have your coders work on the current code base, and not go back and work on obsolete products - other than security fixes.

I have the Adobe CS Master Collection and I have to upgrade the entire suite to get Photoshop to support newer cameras - at a cost of over US$1000. The Lightroom upgrade is a sweet deal. Besides, you'll want the moire-removal brush and other tools that are easily worth the $75 upgrade price.
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marike6
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Re: Lightroom 3 / D800 Help
In reply to MasterOfGoingFaster, May 24, 2012

MasterOfGoingFaster wrote:

marike6 wrote:

So my only option is to buy another copy of Lightroom? I know it's not terribly expensive, but that's pretty lame of Adobe, IMHO.

So you can afford a $3000 camera, but a $75 upgrade isn't reasonable?

What I can and cannot afford is my business.

Not long ago I purchased the full version of CS5 and LR3, and will likely purchase LR4, and since I asked this question nearly a month ago, I have since purchased LR4.

I have the Adobe CS Master Collection and I have to upgrade the entire suite to get Photoshop to support newer cameras - at a cost of over US$1000.

Good for you.

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MasterOfGoingFaster
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Re: Lightroom 3 / D800 Help
In reply to marike6, May 24, 2012

marike6 wrote:

MasterOfGoingFaster wrote:

marike6 wrote:

So my only option is to buy another copy of Lightroom? I know it's not terribly expensive, but that's pretty lame of Adobe, IMHO.

So you can afford a $3000 camera, but a $75 upgrade isn't reasonable?

What I can and cannot afford is my business.

Indeed. I didn't mean to question that - sorry. I just don't grasp the logic of you saying Adobe is "pretty lame" for what appears to be such a small amount of money compared to the camera. But there's lots of things I don't understand.

Sorry if my response rubbed you the wrong way. Just trying to understand.

My mention of the Master Suite upgrade is to provide a basis for others to understand why I think $75 is cheap, and nothing more.

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mais51
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Re: Lightroom 3 / D800 Help
In reply to MasterOfGoingFaster, 10 months ago

It is not simple to upgrade from LR3 to LR4, LR4 requires 64-bit operating system, will not install in 32-bit version of Windows.  64-bit is a whole new ball game: new hardware, new software, new installation and new trouble shooting. One must have to be prepare for this trouble and expense. I suppose Mac OS is 64-bit so it is not a problem for anyone using Mac OS

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