rocketlife communicator

Started Mar 28, 2012 | Discussions
manthasfamily
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rocketlife communicator
Mar 28, 2012

I've been noticing that recently an icon called rocketlife communicator is appearing on my taskbar. Sometimes when I run my pointer over it it will disappear and sometimes it stays. Does anyone no of this and how do I delete it?

Thanks for responding!

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Karen

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Catas
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Re: rocketlife communicator
In reply to manthasfamily, Mar 28, 2012

I have the same problem, which is annoying me. Didn't found anything on the net. I'll be really happy to get rid of this. Also I didn't found anything at start-up, to disable it, and nothing to uninstall. Though, I think it is part of HP Photo Creations.

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manthasfamily
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Re: rocketlife communicator
In reply to Catas, Mar 28, 2012

That's the same thing with me. The net was no help and I also couldn't find anything to disable it. I noticed it after getting Lightroom 3, but not sure if that's the cause.

Catas wrote:

I have the same problem, which is annoying me. Didn't found anything on the net. I'll be really happy to get rid of this. Also I didn't found anything at start-up, to disable it, and nothing to uninstall. Though, I think it is part of HP Photo Creations.

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Karen

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malch
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Re: rocketlife communicator
In reply to manthasfamily, Mar 28, 2012

If this thing is active in the task bar then it has to be associated with a running process. If the icon disappears then you mouse over, the process has already exited.

Anyway, if it's running you can probably use Task Manager to identify the process, and the full pathname to the executable.

Then you can kill the process and move/rename/delete the executable.

Problem solved (unless this is some bit of stealth malware).

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manthasfamily
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Re: rocketlife communicator
In reply to malch, Mar 28, 2012

It's beyond my abilities! I definitely cannot identify the source.
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Quoth
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Re: rocketlife communicator
In reply to manthasfamily, Mar 28, 2012

I just installed Rocketlife from their website to see if I could ID what files it placed and where, but it didn't install to the taskbar, so I suspect it did not install the same way as it has on your system.

However, I also downloaded two programs to track the installs and both of them identified the Rocketlife install.

They are both free uninstallers.

Comodo Programs Manager

http://programs-manager.comodo.com/

ZSoft Uninstaller

http://www.zsoft.dk/index/software_details/4

The location Rocketlife was installed to is

C:\Documents and Settings\All Users\Application Data\Visan

There was an uninstaller included here, but it may well be different if it has come with a printer disc or something else.

Good luck.

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manthasfamily
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Re: rocketlife communicator
In reply to Quoth, Mar 28, 2012

Thanks so much, I'll give that a try.
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Karen

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wklee
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Don't think it's malware... may be HP related
In reply to manthasfamily, Mar 29, 2012

Do you own any HP related products? HP Printers apparently ship with it.
http://www.facebook.com/HP.Photo.Creations?sk=info&_fb_noscript=1

"HP Photo Creations, powered by RocketLife, is the new way to make amazing photo projects. Turn your Facebook photos into personalized photo books, posters, greeting cards, calendars, T-shirts, coffee mugs, and more. FREE DOWNLOAD: http://www.hp.com/go/hppc "

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Catas
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Re: rocketlife communicator
In reply to manthasfamily, Mar 29, 2012

OK than, how can we get rid of this crappy thing from our tray? I had tried every thing but without success, also, I found Visan folder being empty.

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wklee
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Do you have any hp crapware installed?
In reply to Catas, Mar 29, 2012

It's part of HP Photo Creations Software. You will probably remove Rocketlife when you remove the HP software. Otherwise, it should be in your Add and Remove Programs in your Control Panel.

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herebefore
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Re: rocketlife communicator
In reply to manthasfamily, Mar 29, 2012

Rocketlife is one of the things you get when you install an HP printer and let it "willy-nilly" install everything on the cdrom that came with the printer.

A REAL PITA!

go to the start button and search for msconfig and run it.

Then go to the start tab and find the listing for the HP crap and un-check it.

OR

un-install all the crapola installed from the HP disk then re-run the install and install ONLY the printer driver.

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wklee
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Process Explorer
In reply to manthasfamily, Mar 29, 2012

Try Autoruns from SysInternals.
http://technet.microsoft.com/en-us/sysinternals/bb963902

Also, it may be a service that you have to disable from "services.msc". Easiest way to do this is to type "Windows Logo" (next to left hand Alt key) + R" and type services.msc then press enter.

manthasfamily wrote:

That's the same thing with me. The net was no help and I also couldn't find anything to disable it. I noticed it after getting Lightroom 3, but not sure if that's the cause.

Catas wrote:

I have the same problem, which is annoying me. Didn't found anything on the net. I'll be really happy to get rid of this. Also I didn't found anything at start-up, to disable it, and nothing to uninstall. Though, I think it is part of HP Photo Creations.

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Karen

If it pleases you then to hell what everyone else thinks!

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Never buy version 1.0 of anything.

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1w12q312qw1
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Re: rocketlife communicator
In reply to herebefore, Mar 29, 2012

herebefore wrote:

Rocketlife is one of the things you get when you install an HP printer and let it "willy-nilly" install everything on the cdrom that came with the printer.

A REAL PITA!

go to the start button and search for msconfig and run it.

Then go to the start tab and find the listing for the HP crap and un-check it.

OR

un-install all the crapola installed from the HP disk then re-run the install and install ONLY the printer driver.

He may have to clean out the registry of everything "rocketlife", too.

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wklee
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Revo Uninstaller Free
In reply to manthasfamily, Mar 29, 2012

Try Revo Uninstaller Free version:
http://www.revouninstaller.com/revo_uninstaller_free_download.html
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malch
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Re: rocketlife communicator
In reply to herebefore, Mar 29, 2012

herebefore wrote:

Rocketlife is one of the things you get when you install an HP printer and let it "willy-nilly" install everything on the cdrom that came with the printer.

A REAL PITA!

Yes, HP seem to include lots of really, really bad installers and tools with their printers, scanners, etc. And it seems like they discontinue support for these products/tools within a week or two installation.

Better to skip the HP supplied software and install just the WHQL-certified drivers via Windows Update.

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manthasfamily
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Re: Don't think it's malware... may be HP related
In reply to wklee, Mar 29, 2012

That is exactly what it was. I went through some things that I had downloaded in the past 3 weeks and when I got rid of the HP Photo Creations it got rid of it. I didn't need any of the projects so it was fine with me to go.

Thanks so much for your response!

wklee wrote:

Do you own any HP related products? HP Printers apparently ship with it.
http://www.facebook.com/HP.Photo.Creations?sk=info&_fb_noscript=1

"HP Photo Creations, powered by RocketLife, is the new way to make amazing photo projects. Turn your Facebook photos into personalized photo books, posters, greeting cards, calendars, T-shirts, coffee mugs, and more. FREE DOWNLOAD: http://www.hp.com/go/hppc "

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Never buy version 1.0 of anything.

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Karen

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manthasfamily
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Re: rocketlife communicator
In reply to Catas, Mar 29, 2012

I went through and deleted things that I had apparently downloaded in the past 3 weeks and when I got rid of the HP Photo Creations it went away and hasn't come back.

Catas wrote:

OK than, how can we get rid of this crappy thing from our tray? I had tried every thing but without success, also, I found Visan folder being empty.

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Karen

If it pleases you then to hell what everyone else thinks!

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manthasfamily
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Re: rocketlife communicator
In reply to manthasfamily, Mar 29, 2012

I want to thank everyone who responded. It was HP Photo Creations and I got rid of it and the problem ceased to exist. I truly appreciate everyones help!!
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Karen

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manthasfamily
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Re: Do you have any hp crapware installed?
In reply to wklee, Mar 29, 2012

I thought it might be in the Add/Remove program but it wasn't. HP conceals it very well!

wklee wrote:

It's part of HP Photo Creations Software. You will probably remove Rocketlife when you remove the HP software. Otherwise, it should be in your Add and Remove Programs in your Control Panel.

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Never buy version 1.0 of anything.

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Karen

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AmandaNicole
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Re: rocketlife communicator
In reply to manthasfamily, May 15, 2012

Hi I read the whole thread about getting rid of RocketLife Communicator, but sadly. I'm still confused. Can you keep HP photo Creations while getting rid of RLC? If not how EXACTLY do you completely get rid of RLC. I have Windows XP.

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