Dec 10, 2011
Earlier this week a Microsoft Security Essentials update caused NIK Software plugins to deactivate. When I called NIK Software tech support, they took the position its not there problem because in their exact words "the security update was overly aggressive". NIK's resolution to the problem is to completely uninstall their software, deactivate Security Essentials and try reinstalling again and this may or may not fix the problem. Since I have a number of NIK plugins this is no small task.
For me the issue of compatibility is not only with Adobe but also with the OS, A/V and hardware on my PC. This is what I thought I was buying with NIK plugins. Most if not all major A/V software manufacturers have a formal process for software code registration for preventing this exact type of problem problem. I can't believe that NIK is unaware of this process. So why has NIK omitted this process from their software design and throwing back the problem on their customers? Is is money, ignorance or something else.
I have checked with other notable experts in the photography industry and this is not the only area where NIK has fallen down.
I like the functionality of NIK software but in may other areas they are weak. It will make me rethink purchasing future NIK updates.
MS charges a fee to test and register a certificate. Maybe the certification is just authenticity of origination without any testing. i don't know. I use third party applications for security and they allow me to choose what application can be defined as safe if the security app issues an objection.
In my opinion, the MS security essentials application is a quick work-around for vulnerabilities in the MS operating system perhaps created for legal reasons.
In your example I would tell the security software that NIK is safe to use if Security Essentials has that feature.
I don't know how often SE is updated but my security packages go on line to check for updates as I chose to set the update schedule. Both my virus checker and firewall do this daily at a time of my choosing or later if my pc is off at that time.
Land of 10,000 Puddles
Time to put that silliness behind you. Get a Mac.
Why would he want to spend twice as much for a system that runs my favorite rendering software 15% slower with similar hardware and cannot display more than 8-bit graphics? YMMV
You didn't mention which version of the OS you are using, so I can't be very specific as to remedy. Microsoft has gotten really strict with the enforcement of software "certification" in recent releases. You may want to research if the security application has the ability (like most firewall software) to allow exceptions or set specific software as benign.
It may also be that Microsoft failed to allow this, as they did when they tightened the rules in XP between it's initial release and SP3. My HP S20 film scanner would no longer run when I installed SP3 because it wouldn't allow the "uncertified" HP driver to run. HP refused to update their drivers, so I sold the HP and bought a Nikon scanner (supported by VueScan). Never bought another HP device, and I never will.
You may wish to look into the Topaz Labs line of plug-ins. I have them all, and their products, compatibility, and support are top-notch.
Oh, and one more thing. After installing a Windows OS, I routinely disable their automatic updates. Increasingly, they push-install anti-piracy authentication routines and spyware masquerading as "security updates". Over time, your machine gets slower and slower as you watch disk, CPU, and internet access activity increase even while in idle mode. I suspect some of this is designed to make people frustrated with their current OS and upgrade to Micro$oft's latest.