Has anyone heard form B&H-- D810

Started 5 months ago | Discussions thread
TOR8472
Senior MemberPosts: 1,565Gear list
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Re: LUCKY ME!!!!
In reply to henryp, 5 months ago

Thanks for the offer - hopefully I made it clear that in no way was I blaming B&H for my unfortunate situation or that I was coming to DPreview to complain about. I made that comment about "we'll see what works out in the end" not because I don't trust B&H, it is because I am always cautious about everything people tell me until I see the end result. The reason I kept my order with B&H is because I trust them more than anyone else based on past experiences.

I did kindly request that B&H upgrade me to overnight shipping on the next shipment of D810s and backcharge UPS for it since it was UPS's fault, and the phone representative agreed.

Happy to report that I received my D810 a few minutes ago! Now my only problem is that I have to wait to get home to test it as I didn't bring a lens to work with me

henryp wrote:

TOR8472 wrote:

So I've been tracking my D810 package for delivery today - this morning when I checked, I saw the status update was that it had been DAMAGED in shipment by UPS. Now I am back in line with B&H for the next shipment. I told them I expected to be in the front of the line for when the next shipment came in, we'll see what works out in the end.

That should not be a problem. I am sorry for this unfortunate situation of course. If you'd like me to check your order, please email me - henryp[at]bhphoto.com and include the original order number.

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Henry Posner
B&H Photo-Video

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