Need to have my XE-2 Repaired...Need a little help.

Started 5 months ago | Discussions thread
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David V
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Need to have my XE-2 Repaired...Need a little help.
5 months ago

My XE-2 is having issues in that after a few shots, the flash no longer works unless I power off/on the camera.

I went to the Fujifilm website to initiate the warranty repair process and the following phone number was listed....

1-800-800-3854
option #1 (help desk and photo contest)
option #2 (camera repair)
option #3 (camera parts)

When I when through the menu options, it appears that I was handed off to a third party repair facility to handle the repairs.  I wanted to check to see if this was normally what others experienced when sending their camera in for warranty repairs.   Any help or insight on this would be greatly appreciated.

Thanks,

DV

 David V's gear list:David V's gear list
Fujifilm X-E2 Fujifilm X-T1 Fujifilm XF 60mm F2.4 R Macro Fujifilm XF 18-55mm F2.8-4 R LM OIS Fujifilm XF 55-200mm F3.5-4.8 R LM OIS +6 more
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