New Fuji Uk Offers + Backlog on Last Offers

Started Jul 9, 2014 | Discussions thread
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Donald M Mackinnon
Senior MemberPosts: 1,532Gear list
Re: Update My lens has arrived. Thanks Fuji
In reply to G Man 001, Jul 18, 2014

I contacted Fuji UK support yesterday and have been given my third delivery date of early next week.

The telephone rang for some time before being answered and the person I spoke to seemed lost for words as he looked up my details and could see that I had called previously.

It is difficult to understand how a major manufacturer like Fuji can have supply issues like this, one would imagine that additional stock from Japan would be by the container load.

The support representative was very apologetic, and if anyone from Fuji reads this then you should be proud of your support staff who are having to deal with a prolonged difficult situation with a high level off frustration for all involved.

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