Olympus USA repairs - quality service or bunk?

Started 5 months ago | Discussions thread
Junior MemberPosts: 29
Re: Olympus USA repairs - quality service or bunk?
In reply to jimbeaux, 5 months ago

OK, mine is on the way back so here is a summary of how long it took:

7/2/14 - Camera was delivered to Olympus

7/9/14 - Olympus entered it into their repair system as received and in repair

7/14/14 - Repair status updated to delayed, parts ordered

7/15/14 - Repair complete shipped back with delivery date estimated as 7/22/14

Will also note that this camera was originally purchased off eBay and Olympus did do the repair under warranty using the eBay auction page as purchase receipt.  Was not sure whether they were going to charge me or do it under warranty.

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