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Olympus USA repairs - quality service or bunk?

Started Jul 3, 2014 | Discussions thread
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Re: Olympus USA repairs - quality service or bunk?
In reply to jimbeaux, Jul 9, 2014

jimbeaux wrote:

I sent my Pen E-P5 in under warranty (barely a month old) and it arrived at the repair facility on 7/2/14 they have just logged it into the system today 7/9/14 as being received. Will let you know how long it takes. The camera was constantly turning itself off for no apparent reason. I have used Panasonic in the past for a TZ/ZS series camera and they took a minimum of 6 weeks for each warranty repair so hoping Olympus beats that.

Good luck. My 12mm has now entered into its fourth month at the repair facility. Still waiting for parts... again...

These experiences seem to be disconcertingly common ... I'm having a hard time finding a manufacturer who this cannot be said about though, save for maybe Canon.

I guess you're rolling the dice no matter what.

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