Olympus USA repairs - quality service or bunk?

Started 2 months ago | Discussions thread
jimbeaux
Regular MemberPosts: 364
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Re: Olympus USA repairs - quality service or bunk?
In reply to adamkaty, 2 months ago

I sent my Pen E-P5 in under warranty (barely a month old) and it arrived at the repair facility on 7/2/14 they have just logged it into the system today 7/9/14  as being received. Will let you know how long it takes. The camera was constantly turning itself off for no apparent reason. I have used Panasonic in the past for a TZ/ZS series camera and they took a minimum of 6 weeks for each warranty repair so hoping Olympus beats that.

Good luck. My 12mm has now entered into its fourth month at the repair facility. Still waiting for parts... again...

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