Olympus USA repairs - quality service or bunk?

Started 8 months ago | Discussions thread
Regular MemberPosts: 281Gear list
Re: Have things changed since 2011?
In reply to James Pilcher, 8 months ago

Having my first experience with Olympus Repair now. Sent my 14-42 EZ lens in. It was delivered 6/13. They logged it into their system 6/17. It didn't move into "In Repair" status until 7/1 (after I sent them an email complaint from my law firm email address). Now it sits "Out of Repair" but has still not been shipped back to me.

Count me as "dissatisfied."

 PatrickNSF's gear list:PatrickNSF's gear list
Canon PowerShot G7 X Olympus E-M1 Sony a77 II Sigma 50-150mm F2.8 EX DC APO OS HSM Olympus M.Zuiko Digital 45mm 1:1.8 +6 more
Reply   Reply with quote   Complain
Keyboard shortcuts:
FForum PPrevious NNext WNext unread UUpvote SSubscribe RReply QQuote BBookmark post MMy threads
Color scheme? Blue / Yellow