Nikon UK customer service = Fantastic

Started 4 months ago | Discussions thread
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winter1
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Nikon UK customer service = Fantastic
4 months ago

Hi Folks,

Had a bit of a ongoing problem with EN-EL15 Batteries.  Life level meter had moved to 4 in rapid succession on 3 batteries!

Reported to Nikon Monday.

Collected Charger and Batteries (Postage paid by Nikon) Tuesday.

Tested Wednesday.

Charger confirmed OK Thursday.  Nikon sending 3 new Batteries with Charger (FOC).

Received charger and batteries lunchtime Friday.

Product was officially outside warranty period.

Customer service doesn't get any better then that!

Thank you Nikon UK Customer Services .

Regards, Mark (winter1).

 winter1's gear list:winter1's gear list
Sony RX100 II Nikon D800 Nikon D600 Nikon AF-S Nikkor 16-35mm f/4G ED VR Nikon AF-S Nikkor 24-70mm f/2.8G ED +3 more
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