When I bought my first Olympus camera, an OM-1 from Toronto Camera October 1973 distribution and support was through a third-party distributor, but actual repair work may well have been done through the sizable Olympus - mainly medical equipment - support facility in Mississauga, ON. In the mid 80s's, Olympus seems to have taken up Canadian distribution and support itself.
I was in Europe until the 1990's, and went to Nikon for awhile, but with my C5050 then E-1 in 2004, was hearing good things from dealers about support. This seems to have declined markedly after about 2008, and during Woodford's reign, the respected Mississauga facility was closed, and after the establishment of a brief Olympus Imaging Canada repair "front" gone from another 3rd party to Trinitek, with whom my experience has been very poor: "flat charges" of $100+ to clean the contacts on an F36 flash.
The US Olympus repair facilities, with which I have had a much more positive experience were also cut back during the reign of the corporate cost-cutting shark some regard as as hero and seem to now have been further subcontracted to a 3rd party in Texas which does most of its work using cheap labour in Mexico.
Not and inspiring picture, IMHO.
Photography is a small voice, at best, but sometimes one photograph, or a group of them, can lure our sense of awareness.
- W. Eugene Smith, Dec 30, 1918 to Oct 15, 1978.