Lightroom 5.5 doesn't start

Started 6 months ago | Discussions thread
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Thomas Niemann
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Lightroom 5.5 doesn't start
6 months ago

After downloading LR 5.5 under Windows 7 I doubled-clicked on the LR5.5 icon and it wouldn't start. The download was done via the Creative Cloud application.

I restored my drive from a backup made last night and tried a few things. Finally found something that works.

When you upgrade to LR5.5 don't do it via the Creative Cloud application. Close the Creative Cloud application, open the old version of LR, and it will prompt you to update. Agree and it will direct you to a site where you can download /install 5.5.

After that, start the Creative Cloud application. It will recognize the new install and indicate there are new versions for Bridge and Photoshop. These will install okay.

Note that, starting with Photoshop 2014, there is no 32-bit version. Also, you can leave the old version installed if you wish.

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