Liberal Return Policies vs. "has my camera been used?": A way to Solve This

Started May 6, 2014 | Discussions thread
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karlreed
karlreed Contributing Member • Posts: 735
But, what about the value of a returns policy?
2

I buy new to get the service associated with "new" and, the manufacturers warranty. I also tend to buy from shops (but, there are about 15 pro or near pro camera shops within 45 mins of where I live.

I also return gear. These are expensive items and I really want them to do what I want. Suppliers I have dealt with look at my returns, and say "Wow, you really do take care..".

I have no doubt that I have items that were returned, indeed, I know I have in one case for sure.

I also know that in some cases, returned items go back to the factory for checking..

OK, I don't mind getting a returned item if it carries the new warranty and has the "new" levels of service. If I have returned it because it was not functioning, then, I expect the supplier to send it back to the factory.

I simply will not buy gear from places that do not have a returns policy, and, I don't mind paying just a bit more for this.

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karl reed

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