Liberal Return Policies vs. "has my camera been used?": A way to Solve This

Started 4 months ago | Discussions thread
ne beginner
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Re: But to some people, those 200 actuations ...
In reply to Peter Jonas, 4 months ago

Peter Jonas wrote:

ne beginner wrote:

Patrick McMahon wrote:

My Df had 200+ which I (and others) welcomed, they upped their QC. To some though, that is a 1% use of the shutters life.

To some people it seems, those 200 actuations you discovered on a supposedly factory new camera could also mean the retailer sold it, let some one use it, then return in for whatever reason, and sell it to you.

After all, we don't know for sure that its Nikon testing these at the factory. We're just supposing that's the case, based on what some camera store sales reps are telling customers who question them about the actuations.

If the language and date/time settings are not done, one can be reasonably confident (although perhaps not 100% certain) that the camera has not been sold before.

Why not put a factory seal on the box? Then there would be zero question that Nikon technicians did it at the factory, and the camera was 100% new.

I would agree the seal would help a lot. I am not quite sure why manufacturers don't do it. Although, when I recently bought my Fuji camera, not the box, but the plastic bag in which the camera was wrapped inside the box was sealed. That's OK too.

Yes, on the item itself, sealed inside the box is just as good, I would think.  One reason they may not seal the box is so they can get inside and change out the literature, add something, etc.  Some cameras may be intended for more than once country of sale, so the contents of the box, the language, adapter, etc may be added downstream from the factory.

But I also suspect this is a grandfather thing, from when expensive cameras and lenses were sold by local stores and not big boxes and mail order, where the local sales person showed you how to use your new gear.  Part of that was probably the local camera store sales person being able to show you different lenses and cameras, when they could not have demo units for everything.

The difference was of course that the local camera guy was with you, like a new car test drive. He had a vested interested that the gear was carefully handled.  He was not letting you test drive it on your own for a week or so.

Consumer protection legislation could also help. Simply could make it illegal to sell an item as new when it has been previously sold.

It is, in most states, but I suspect not enforced.

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Cheers,
Peter Jonas

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