Black GM1?

Started 6 months ago | Discussions thread
Chris Noble
Senior MemberPosts: 1,193Gear list
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Re: sorry, no Canada / US warranty exists
In reply to Kirkdi, 6 months ago

Kirkdi wrote:

Kim Letkeman wrote:

Kirkdi wrote:

mightyanxious wrote:

What about the Canadian Warranty?

If there's a problem I assume it must be shipped back to Canada. Is that correct?

I asked BJ Photo about the warranty to see if that model has a Canadian/US warranty like my GX7 does. They did not think so and stated for any issues the user would send the camera back to them.

Seems to me if the GX7 comes with a warranty for both countries then the GM1 might as well.

Hmmm ... I was not aware that Panasonic ever offered a US/Canada warranty.

Edit: I just took a look and you are wrong. Both countries have a warranty limited to the country of purchase:

https://panasonic.ca/pcs/FAQ/english//Lumix%202013%20warranty%20statement.pdf

http://shop.panasonic.com/docs/warranty/2013/dsc_warranty/warranty_cameras.pdf

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I registered my equipment online without issue so Panasonic does not seem to relate the serial number to the intended sales location. Two of my items were lenses I pruchased from an eBay Seller in Japan. They also do not ask for the sales location during registration and looking at the repair submittal page there is also not a sales location on the first page.

Maybe that will come up eventually if one were to actually need repair but I'm focusing on not needing that option

Kirk

I don't think that registration in the US gives you the US warranty if you don't have a US warranty card.

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