Canon 6D quick control dial stopped working in 2 months

Started 5 months ago | Questions thread
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khareldn
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Canon 6D quick control dial stopped working in 2 months
5 months ago

Quick control dial in Canon 6D stopped working. Except for 'send it to Canon' and 'is the dial lock on?' would be highly appreciated. Why does this happen? Am I using camera wrong? I bought it from eBay two months ago. Seller says it's a USA model, but since they are not authorized Canon dealer, Canon may not provide warranty. Seller provides third party warranty but takes months. Camera still functions well but is inconvenient to use because of non functional dial (on the back of camera). Thanks. Is there a way to make it work by myself?

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Canon EOS 6D
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