Hakuba Japan sent Blower Brush replacement along with gift what do you think?

Started 9 months ago | Questions thread
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nihon94
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Hakuba Japan sent Blower Brush replacement along with gift what do you think?
9 months ago

I had posted a question regarding Blower Brush attracting dust.

Here is my question and answers

Hakuba sent me the replacement:-) with a letter and a small gift a cleaning cloth.

Do you think what Hakuba did is good? Does this practice is also common in your country?

Thank you in advance.

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