Should the seller privide a program to play blueray discs?

Started Mar 2, 2014 | Questions thread
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Should the seller privide a program to play blueray discs?
Mar 2, 2014

Just got a new PC, put together after some discussion, - with Windows 8.1 - and an Asus bluray player. PC working fine, but I could not play a blueray disc no matter how I tried, after installing the CyberLink Power2Go 8 that came with the player. Called the builder/seller, they said you have to find/buy a program to play blurays! For DVD they said VLC - which is working. And for blurays WinDVD, which will not play, maybe because I did not register, think it was a trial version. Later tried Aurora, which did play, but with some text across the picture, demand for password, which I can't find! Same for another program.

So is there any free program, not trial, that can play bluray discs? I mean, I paid for the player and I paid for the bluray disc, should be enough?

And if the seller do not have to provide a program for playing, should he not have told me? After all I'm 64, how could I know this? Could have bought an DVDplayer/burner and saved some money.

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