Tried to buy local, no sale.

Started Feb 23, 2014 | Discussions thread
Senior MemberPosts: 2,067Gear list
Re: Thank God I live in Portland. Feel sorry for all you saps who don't.
In reply to FrankParis, Feb 23, 2014

I wish that was the default modus operandi everywhere, it seems these days the vast majority of retail employees will just make up stuff on the spot when cornered, across a variety of different industries... I was helping my mother make a somewhat complicated wireless plan change and I literally got half a dozen different answers about certain details, even from managers!

I don't expect every employee to be as much of an expert as your average enthusiast, it's just not realistic... But being honest would be far less infuriating and helpful. When I was younger I worked two different retail jobs where I really didn't know much about the product... School textbook bookstore (didn't matter, all the moms had their lists, that was more about managing frantic parents) and men's clothing at a store where they sold, did alterations, etc.

Whenever I was out of my depth I just politely excused myself and offered to find a senior salesman, never really saw a downside to that...

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