Nikon D4 Assymetrical Problem Follow-up (February 2014)

Started 6 months ago | Discussions thread
elliotn
Senior MemberPosts: 1,038
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Re: Nikon D4 Assymetrical Problem Follow-up (February 2014)
In reply to surrephoto, 6 months ago

surrephoto wrote:

elliotn wrote:

surrephoto wrote:

  1. For the case of the D800, there was a service advisory regarding the problem so Nikon Subsidaries worldwide are able to work on the problem

I don't think that's true.

To sum it up, the Nikon way of handling customers;

*Customer detects a problem or defect*.
*Nikon declares item to be within factory standard*.
*Nikon declares that they aren't able to do anything more since item is within factory standard*.
*Customer demands are deemed to be unreasonable*.

That's a good summing up. Time to move on.

I cannot say for certain, but im quite sure there was an internal advisory to the service centres, along with new software, tests charts & procedures to "improve" or "enhance" the D800 to "customer satisfaction levels".

There is no internal advisory. There is no new software, no test charts, no new procedures. This is all fantasy generated by online forums (this one, in particular).

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