Nikon D4 Assymetrical Problem Follow-up (February 2014)

Started 5 months ago | Discussions thread
surrephoto
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Re: Nikon D4 Assymetrical Problem Follow-up (February 2014)
In reply to elliotn, 5 months ago

elliotn wrote:

surrephoto wrote:

  1. For the case of the D800, there was a service advisory regarding the problem so Nikon Subsidaries worldwide are able to work on the problem

I don't think that's true.

To sum it up, the Nikon way of handling customers;

*Customer detects a problem or defect*.
*Nikon declares item to be within factory standard*.
*Nikon declares that they aren't able to do anything more since item is within factory standard*.
*Customer demands are deemed to be unreasonable*.

That's a good summing up. Time to move on.

I cannot say for certain, but im quite sure there was an internal advisory to the service centres, along with new software, tests charts & procedures to "improve" or "enhance" the D800 to "customer satisfaction levels".

Blatant denial if you ask me.

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