R2000 has thin green line at top of print

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cathyph1
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R2000 has thin green line at top of print
10 months ago

I hadn't used my R2000 for about a month and it wouldn't print at all.  So I did the head cleaning a couple of times and now that problem is solved but when I do kind of print I do all the time -- 4x6 borderless -- there is a thin green line at the top of the print.  The rest of the print looks perfect.

I tried the alignment adjustment for the printer and that didn't help and also powered the printer down and back up.  I've also googled this problem and tried to search in this forum with no luck.

Does anyone have a solution for this?  Thanks much.

Cathy H.

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