Repair issue with Sigma.....

Started 6 months ago | Discussions thread
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WTarcher77
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Repair issue with Sigma.....
6 months ago

I have a lens into Sigma for repair. The lens is still under warranty (or so I thought ) LOL....

It seems Sigma has found a screw inside of my lens.... and claims that any foreign object inside of my lens automatically voids the warranty.

Well I KNOW that I was missing a #12 x 3" screw from out of my tool bag..... I also quite often just throw my camera in with all my bags of spare screws, wood chisels, power saws, and Diamond cutters.....

Ok seriously.... the screw had to come out from INSIDE of the lens barrel..... anyone had to deal with these folks in a similar manner, and how did you approach it ???

The "issue" is laughable..... right up until where they sent me a quote for the repairs of my "now voided warranty lens"....

I will continue to post follow ups...

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