Problem with Sony A7, reflections on the sensor.

Started Jan 26, 2014 | Discussions thread
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Re: 5N?
In reply to wictred, Jan 30, 2014

Reply from Sony Hong Kong about Problem with Sony A7, reflections on the sensor, this is a "normal optical phenomena, this optical phenomenon also comply with the camera and lens specifications acceptable range"

attached the reply email form Sony Hong Kong

首先感謝閣下購買 Sony 產品!




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Ted Cheung

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First of all thank you for purchasing Sony products !

Earlier inquiries about you in everyday shooting , we often are faced with different light sources , such as the sun, streetlights , flash and so on. When the camera face some glare , the light from entering the lens after it in the camera lens and reflector , and some strong light colored discs will be formed after reflection on the final image , the effect of these photographs we called " halo ." Basically, are likely to appear in the face of light shooting and very common, and the strength of the light source, and the use of different lenses , the camera portfolio , " halo " shape or density will vary, formed on the image " halo " is a normal optical phenomena . After the factory Photo provided by you earlier , this optical phenomenon also comply with the camera and lens specifications acceptable range, you can rest assured that the use of the product !

If you need to shoot in the face of the light source , it is recommended that you try to slightly change the angle shooting , a move could greatly reduce the photos appear " halo " phenomenon. You also can adjust almost even self- shooting angle , lens flare added specifically for the photos to create a special photo effects.

We are very grateful to your comments , I hope in the future launch of photographic equipment products for the majority of photographers with more quality photographic products , thank you !

If you have additional questions , please feel free to reply to this email or call our customer service hotline or visit the Sony or

Care and maintenance of 28,335,129 ( Monday to Saturday 09:00-18:00 )
Product inquiries and telesales 23452966 ( Hong Kong ) / 080-0039 ( Macau ) ( Mon-Sun 09:00-20:00 )
Technical Support 23893202 ( Monday to Sunday 09:00-20:00 )

Once again, thank you for your support Sony products !

Ted Cheung
Customer Service Division
Hong Kong Marketing Company
Sony Hong Kong

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