Problem with Sony A7, reflections on the sensor.

Started 8 months ago | Discussions thread
kkx72
New MemberPosts: 13Gear list
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Re: 5N?
In reply to wictred, 8 months ago

Reply from Sony Hong Kong about Problem with Sony A7, reflections on the sensor, this is a "normal optical phenomena, this optical phenomenon also comply with the camera and lens specifications acceptable range"

attached the reply email form Sony Hong Kong

首先感謝閣下購買 Sony 產品!

關於閣下早前的查詢,在日常拍攝中,我們常常都會面對不同的光源,例如是太陽、街燈、閃光燈等等。當相機面對一些強光時,光線從進入鏡頭內之後,它會在鏡頭及相機中反射,而某些強的光線在反射後會在最終影像上形成有色的圓盤,這些照片中的效果,我們稱作「光暈」。基本上,在面對光源下拍攝時都可能出現及十分常見,而光源的強弱,以及使用不同鏡頭、相機組合時,「光暈」的形狀或密度亦會有所不同,影像上形成的「光暈」屬於正常的光學現象。經廠方參考閣下早前所提供的照片後,此光學現象亦符合相機及鏡頭規格的可接受範圍內,請閣下可以放心使用產品!

若閣下需要在面對光源情況下拍攝時,建議您嘗試稍微改變拍攝的角度,此舉可以大大減低照片中出現「光暈」的現象。甚或乎閣下亦可以自行調整拍攝角度,特意為照片增添鏡頭光暈以營造特別的相片效果。

我們十分感謝閣下的意見,希望在未來所推出的攝影器材產品,為廣大的攝影愛好者提供更加優良的攝影產品,謝謝!

如閣下還有其他疑問,歡迎直接回覆本電郵查詢或致電索尼客戶服務熱線 或瀏覽 http://www.sony.com.hkhttp://www.sony.com.hk/service/

保養及維修事宜 28335129(星期一至星期六 09:00-18:00)
產品查詢及電話銷售 23452966 (香港)/080-0039 (澳門) (星期一至星期日 09:00-20:00)
技術支援 23893202(星期一至星期日 09:00-20:00)

再一次感謝閣下支持Sony產品!

Ted Cheung
客戶服務本部
香港業務拓展總部
索尼香港

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First of all thank you for purchasing Sony products !

Earlier inquiries about you in everyday shooting , we often are faced with different light sources , such as the sun, streetlights , flash and so on. When the camera face some glare , the light from entering the lens after it in the camera lens and reflector , and some strong light colored discs will be formed after reflection on the final image , the effect of these photographs we called " halo ." Basically, are likely to appear in the face of light shooting and very common, and the strength of the light source, and the use of different lenses , the camera portfolio , " halo " shape or density will vary, formed on the image " halo " is a normal optical phenomena . After the factory Photo provided by you earlier , this optical phenomenon also comply with the camera and lens specifications acceptable range, you can rest assured that the use of the product !

If you need to shoot in the face of the light source , it is recommended that you try to slightly change the angle shooting , a move could greatly reduce the photos appear " halo " phenomenon. You also can adjust almost even self- shooting angle , lens flare added specifically for the photos to create a special photo effects.

We are very grateful to your comments , I hope in the future launch of photographic equipment products for the majority of photographers with more quality photographic products , thank you !

If you have additional questions , please feel free to reply to this email or call our customer service hotline or visit the Sony http://www.sony.com.hk or http://www.sony.com.hk/service/

Care and maintenance of 28,335,129 ( Monday to Saturday 09:00-18:00 )
Product inquiries and telesales 23452966 ( Hong Kong ) / 080-0039 ( Macau ) ( Mon-Sun 09:00-20:00 )
Technical Support 23893202 ( Monday to Sunday 09:00-20:00 )

Once again, thank you for your support Sony products !

Ted Cheung
Customer Service Division
Hong Kong Marketing Company
Sony Hong Kong

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