can't download mp4 files from Sony DSC HX50 to desktop

Started 6 months ago | Questions thread
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Appolonius Claudius
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can't download mp4 files from Sony DSC HX50 to desktop
6 months ago

I can't see the files containing moving pictures (set to .mp4) in Windows Explorer when connecting to my camera.  The result is I can't download these files.  Can anybody advise, please?

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Sony Cyber-shot DSC-HX5
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