My health insurance vs me

Started Jan 20, 2014 | Discussions thread
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Bill Randall
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My health insurance vs me
Jan 20, 2014

Well the state health plan has a new provider this year, but the new plan was suppose to "mirror" the old. Seventeen days after the new plan started I was notified that they would not recognize my need for Zetia and that the doctor would have to prescribe something else or explain why I had to have Zetia.

So I had to take a copy of the letter to my doctor's office, and he will have to respond to the letter. More work for me and more work for the doctor.

This is an example of how a company alienates customers. It seems to me the insurance company could have explained the basis for this change. Am I not entitled to know why Zetia is not an approved drug by this insurance company?

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I live in the USA, a mega banana republic.

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