Indeed... Rob seems to go into these cavelike programming stints where he forgets he also has a company to run... a real shame as the software does some amazing things albeit with a junky interface and "one photo at a time" mentality that doesn't fit my workflow at all.
Guess this is the price one pays for using software from a single developer... though there are a number that pay equal time to their forum/users, company and software (idimager, iMatch for example). Plenty of examples the other way too where the company has many employees but MISERABLE customer support (Cerious.... you know I meant YOU!).