Is my D7100 new !?

Started 3 months ago | Discussions thread
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Perozee101
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Is my D7100 new !?
3 months ago

Hi all,

Last Friday I purchased a new D7100. To my surprise, when I checked the shutter count by examining the metadata on the first picture I took, I realized that is was already at 1083. the following is the the discussion thread I had with Nikon support:

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Discussion Thread:

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Me:

Good morning,

Last Friday I purchased a new D7100. To my surprise, when I checked the shutter count by examining the metadata on the first picture I took, I realized that is was already at 1083. Is this normal for a new camera to have already been used? Perhaps quality control? If so, why so many shots?
serial:xxxxxxxx

Thank you for your help.

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Response from Nikon Via Email (Z.A.) 01/06/2014 04:39 PM
Hello Patrick,

Thank you for contacting Nikon Technical Support.
In regards to your question, the metadata does not display the shutter count of the camera.

Regards,

The Nikon Team
Customer By Web Form (Patrick Perreault) 01/04/2014 11:12 AM

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Me:

How then can I verify the shutter count? How can I make sure I was sold a new camera?

The camera was without protective films on the screens. Is this normal?

I just need to be reassured this camera is new.

Regards,

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Response from Nikon Via Email (Z.A.) 01/07/2014 09:46 AM
Hello Patrick,

Thank you for contacting Nikon Technical Support.
In regards to your question, the manufacturer can identify the shutter count for your camera.
If you wish to perform a shutter count, you must bring the camera to our attention.

Regards,

The Nikon Team
Customer By Web Form (Patrick Perreault) 01/07/2014 09:43 AM
Thank you for your feedback,

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Me:

Other than sending the camera to Nikon for verification of the shutter count, is there no other way to make sure or relatively sure it was new when sold to me?

Regards,

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Response from Nikon Via Email (Z.A.) 01/07/2014 12:13 PM
Hello Patrick,

Thank you for contacting Nikon Technical Support.
In regards to your question, unfortunately there is no other way.

Regards,

The Nikon Team
Customer By Web Form (Patrick Perreault) 01/07/2014 11:58 AM
Thank you for your feedback.

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END of Thread

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So, what do you guys think of there response?

Thanks for your feedback

Patrick

Nikon D7100
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