Best Online Store to Purchase?

Started Oct 29, 2013 | Discussions thread
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TheNikonKnight
TheNikonKnight New Member • Posts: 3
Re: Best Online Store to Purchase?

A little late to this thread but just had to respond.
I would NOT recommend B&H photo to anyone. I have spent tens of thousands of dollars at this retailer. All was good and I was happy with my customer relationship with B&H for many years until I was stationed overseas in the military. They lost multiple shipments of orders after payment. I should have learned on their first lost shipment, but I figured they would redeem themselves on future orders since I had been such a longtime customer. Nope. They lost another order. Both orders were thousands of dollars of photography equipment. One order even had a $200 rebate I missed out on due to their slow reshipment. No apologies, no money back or discounts offered either. I didn’t wait for strike 3. I am done with them.
B&H is a great company for collecting your money. They are an awful company when it comes to providing any customer service.

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