Brand New Epson 3880 will not work - Ink cover shown open

Started 9 months ago | Discussions thread
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jaba
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Brand New Epson 3880 will not work - Ink cover shown open
9 months ago

Dear all,

I received yesterday my new 3880. Only today I had the time to install it. I followed all procedures:

1. Removed all visible tapes and foam blocks, etc...

2. Plugged it to the network before plugging it to the computer

At that moment, I noticed something wrong since the printer did not open the ink cover automatically as the Quick guide said it would. But pressing half a second the UP button it opened it so I did not give it more importance.

I then loaded all the ink cartridges and pressed gently the cover to close. From that moment on the printer, which should begin priming the lines, showed a message saying "Ink Cover closed/ Close ink cover"

The UP button does not work since the printer thinks it is open, and I can push it closed but it does not change anything. The cartridges are all flush and they clicked in place properly.

Has anybody seen this behaviour already? Any solution apart from waiting till Monday to get it back to the shop?

Best regards,

JA

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