Is Adobe normally this bad?

Started 11 months ago | Discussions thread
stevejack
New MemberPosts: 8
Like?
Re: Is Adobe normally this bad?
In reply to Basalite, 10 months ago

I had a great experience with Adobe chat. I had questions that I couldn't solve via their FAQ nor the forums and the chat was very helpful.

Download links worked as expected, nothing was too much trouble. You may have had someone who wasn't quite up to speed with their new job but none the less was trying to help. As was suggested further up, a good backup strategy would have prevented the issue in the first place and saved you that hour.

When you can't solve something yourself but then publicly humiliate someone else who is trying (admittedly unsuccessfully) to help you solve it... it's just bad form.

Reply   Reply with quote   Complain
Post (hide subjects)Posted by
(unknown member)
(unknown member)
(unknown member)
(unknown member)
(unknown member)
(unknown member)
(unknown member)
(unknown member)
(unknown member)
Keyboard shortcuts:
FForum PPrevious NNext WNext unread UUpvote SSubscribe RReply QQuote BBookmark post MMy threads
Color scheme? Blue / Yellow