My New 1DX Has Black Spots.

Started Sep 30, 2013 | Discussions thread
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Re: My New 1DX Has Black Spots.
In reply to slarti bartfast, Oct 1, 2013

Well this just makes me mad, that your canon service will take care of the issue and acknowledges that it is related to the recall. I pushed canon service Canada and the wouldn't budge on mine, which is ridiculously littered with black specks. This is what they told me:

Dear Jamieson,

The technician was able to clean the CMOS & do the countermeasure for the service notice that just came out. As per the technician, the dirt in the pentaprism is not related to the countermeasure. This may require pentaprism replacement if you want it cleaned. To do so, we would have to re-estimate for a standard repair charge of $299 + cost for the part of $506.22 (CY3-1664-000: PENTAPRISM ASS'Y) minus your 20% CPS discount on the part & on the labour. Note that this is cosmetic repair and has no impact on performance.

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