New iMac users: don't buy the X-Rite i1 Display Pro

Started Sep 27, 2013 | Discussions thread
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Patrick J.
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New iMac users: don't buy the X-Rite i1 Display Pro
Sep 27, 2013

Hi,

I bought a new 27" iMac at the beginning of this week. As I plan to use it for retouching photos, I decided that I wanted to calibrate the display. I own a Spyder 3 Elite colorimeter, but as I read a lot of good things about the X-Rite i1 Display Pro solution, I bought one.

I installed the profiler software (latest version found on X-Rite web site), did a reboot as instructed, and then connected the device. It seems to be operational, as there is a blue light blinking. But it is not recognised by the profiler software...

I searched for solutions to this problem on Google, and did the following:

  • Checked that the device is seen from the MAC (in the system report / usb)
  • Installed the X-Rite Device Services
  • Uninstalled the driver of my HP printer
  • Connected the device through a powered USB hub (suspicion of USB 3 issue)
  • Rebooted 10 times
  • Lighted a candle

But still nothing works! I cannot understand how this stupid software cannot detect its own device... So I am going to return it, and buy something else, maybe a Spyder 4 Elite. Unless someone has the magic solution that will make it work?

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Patrick J.
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