bought a used epson pro stylus 7800and I can't load small single sheets

Started 11 months ago | Questions thread
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jdeeds
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bought a used epson pro stylus 7800and I can't load small single sheets
11 months ago

I have been printing on my 7800 roll paper and 13x19 sheets. When I try to print an 8x10, I continuously get a paper not loaded properly error message. I have followed the manual precisely, but I get the error message no matter what I do. any thoughts?

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