Ricoh GR Dust Spot

Started Jun 25, 2013 | Discussions thread
Logan3-1639
Regular MemberPosts: 135Gear list
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Re: It is one, not "all over.."
In reply to dunpeel217, 10 months ago

dunpeel217 wrote:

My Ricoh GR is currently being repaired due to a big dust spot. The service rep said they are replacing the whole sensor and the part is coming from Japan with a 2 week lead time. Then they have to actually install the new sensor which will take another week. Hopefully I will get my camera back within a months time.

I sympathize with you. One way to view this inconvenience is to be thankful/grateful that our cameras are still under warranty, and hopefully the problem will not recur. That said, I still think it's poor customer service to force the owner of a new camera to wait two or more *additional* weeks for a repair because the part(s) needed for the repair must be special ordered.

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Ricoh GR Olympus E-M1 Olympus M.Zuiko Digital 45mm 1:1.8 Olympus M.Zuiko Digital ED 12mm 1:2 Olympus M.Zuiko Digital ED 75mm 1:1.8 +2 more
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