Discouraged by Pentax reliability

Started Aug 28, 2013 | Discussions thread
SBS
SBS
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Re: Discouraged by Pentax reliability
In reply to bkpix, Aug 28, 2013

Yeah. It's a legitimate question. What bothers me is that Pentax will pretend there are no problems with certain known issues, and make you pay to have them repaired. If I produced a product with a known deficiency, I would want to make it right with my customers, even if it was only to issue a discount for future purchases. I have heard of more helpful responses to customers from Canon. Maybe that's why they are number one.

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