Anyone own the Really Right Stuff BH40 Ballhead?

Started Aug 21, 2013 | Discussions thread
acipriano
Regular MemberPosts: 431
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Re: Anyone own the Really Right Stuff BH40 Ballhead?
In reply to bravozulu, Aug 24, 2013

bravozulu wrote:

Really Right Stuff customer service deserves praise. They not only accepted back my compact BH30 head, but exchanged it at no extra charge for the model BH40. A $100 gift to me. And shipping was free.

What other American company offers that kind of service? And for a product not manufactured in Asia, where wages are low and employee benefits lacking.

I am impressed with the RRS way of doing business. And, and many of you already know, their products are the best. (sorry, you Arca Swiss guys —

I have a BH-40 on a Gitzo Traveler and a BH-55 on a RRS TVC-33.

I agree RRS has excellent customer service. I live in California and been to their shop many times, always a good experience.

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