Printer unavailable status...

Started Aug 7, 2013 | Discussions thread
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Ralph Ramirez
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Printer unavailable status...
Aug 7, 2013

I am not technical so hope I make sense. All of a sudden my printer is no longer available. When I go to print I only get the option to select "Microsoft XPS Document Writer" which I have no idea how to use or what it really is. My printer is an HP Wireless printer that I have used for at least 2 years without any problems. When I display the Devices and Printers the default printer shows as "Microsoft XPS Document Writer.  My printer HP89545B HP Photosmart Premium C309g-m is also shown but the description shows as "unavailable".  I have printed the Wireless Network Test Report where everything shows "Pass".  I could sure use some help.

Any suggestions will be appreciated...........Ralph

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