Dull prints with Pixma Pro-100

Started Jun 27, 2013 | Questions thread
jmeyersnv
Junior MemberPosts: 32Gear list
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Re: Dull prints with Pixma Pro-100
In reply to l_d_allan, Jul 13, 2013

I finally did also print a "third party" test picture on the Pro 100; the result had a brownish haze all over the image.

In discussing this result with Canon's tech support, I was advised to take the printer  to an authorized repair site, which I have now done.  The technician there said that he believes the printer head is faulty.  I have now been waiting two weeks for Canon to send out a replacement.

We shall see whether a new printer head solves the problem.

J Meyers

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