Adorama seliing used / returned GX1 body as new Locked

Started Jun 29, 2013 | Discussions thread
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Hongze New Member • Posts: 5
Re: Did you work things out with Adorama?

Got the replacement yesterday. Everything looks the same except without the "Warehouse Deal" label. The box is still a little torn which may suggest the item comes from the same batch. When I bought my first one from Roberts LP on Amazon, it was describe as "brand new" but box is dis-shaped in ware house. I guess the same apply here. If this is the case and Adorama knows it, they should have indicated it on their website and I would still have bought it given the price. If the ones with "warehouse Deal" label were really open-box items, Adorama is liable whatever management errors resulted in this.

All that said, I am happy with how Jerry and his customer service team handled my case.  I buy from them when they have items I want and never had issues except this one. That won't change after this case.

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