Refusal of DWI to deliver purchased item...urgent advice required!

Started 9 months ago | Discussions thread
JohnJ851
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Re: Refusal of DWI to deliver purchased item...urgent advice required!
In reply to bed bug, 9 months ago

bed bug wrote:

The problem is that DWI are a Hong Kong based company and (as I understand it), the OFT has no control of what happens outside of Australia. Please correct me if wrong!

Thanks for your comments, appreciated.

Kind regards
Stephen

JohnJ851 wrote:

Ring DWI and tell them you're contacting Office of Fair Trading, business' are getting a bit uneasy when they hear that.

Have tried with a company in Sydney and it helped instantly, I got an email same afternoon they would refund the funds I paid them.

JohnJ

I think you should try and ring them anyway, they are very helpful.

I'm not sure if DWI is a registered business in Australia, but if they are, OFT will help you.

JohnJ

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