X10 Please Help

Started Jul 8, 2013 | Discussions thread
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Re: X10 Please Help
In reply to Marek07, Jul 8, 2013

Fortunately you're in the UK, so you have recourse under the Sale of Goods Act; the camera is of 'unmerchantable quality', the evidence being the number of times it's been repaired by Fuji since new. You can approach Fuji or, if purchased with a Credit card, your card issuer.

If the camera was purchased in the EU, then goods have a 2 year warranty under EU law, but note the UK has not adopted this EU legislation, so only 1 year warranty by law in the UK.

There is an expectation, however, that 'Goods' have a 6 year life, regardless of what the warranty says, etc.

Speak to Trading Standards; they'll 'hold your hand' through the process.

As a last resort, sue through the Small Claims Court.

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