Refusal of DWI to deliver purchased item...urgent advice required!

Started Jul 8, 2013 | Discussions thread
needmoretoys
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Re: Refusal of DWI to deliver purchased item...urgent advice required!
In reply to DSHAPK, Jul 8, 2013

DSHAPK wrote:

DWI was double-payed for the same item. You paid via credit card and DHL reimbursed for an item not delivered.

At the least that should be illegal if not immoral.

There is nothing immoral about them receiving 2 payments, as long as they resend the item paid for. It was not their fault that DHL lost the first shipment. However, DHL reimbursed them for that loss and now it is their responsibility to send an new extender for the payment made by the OP. If they refuse than I would consider it more criminal than immoral.

Things like this is one reason that I only buy over the internet from companies in the country where I live.

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