Nikon News

Started Jun 25, 2013 | Discussions thread
mandm
Regular MemberPosts: 464Gear list
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Even more staggering..........is Canon's QC & Dealer Support.
In reply to Hank3152, Jun 25, 2013

Canon has great QC and dealer support. I was at camera store and the owner showed me 6 EOS Mark ?? they had received a couple of days ago, all 6 had the same problem, their local rep came in and confirmed they were all bad. The dealer asked for a return authorization to send them back to Canon for credit and to have 6 new one shipped to them. Their rep said no, we don’t take stuff back; you need to send them in to service!!! He then told them not to send in all 6 at one time, to only send in 2 for repair every 2 weeks. By the time they sent in the last 2 for service, the bill would be due. The dealer was not happy, but that’s Canon’s great dealer support.

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mandmp; 100% of my income since 1972 has been due to a camera. My hobby turned into an enjoyable & profitable career.

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