Continuation of my Nikon D4 assymetrical AF saga Part III

Started Jun 16, 2013 | Discussions thread
surrephoto
Regular MemberPosts: 219
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Update 19th June 2013
In reply to surrephoto, Jun 19, 2013

Hi all, I visited Nikon Singapore to discuss with the service manager once again.

Here are the points for easy reading;

1. Nikon Hong Kong has contacted Nikon Singapore regarding my case again.

2. Service Manager shares with me that Nikon Hong Kong (& perhaps Japan) still expects Nikon Singapore to handle the case (oh wow! Malaysia still seems to be under some sort of invisibility cloak)

3. He will let me know next week about other possible forms of resolution beyond exchange/refund w/wo compensation from Nikon Hong Kong and/or Japan.

I informed him that I have my freedom to pursue the case beyond his friendly gesture of other possible resolutions. To me Japan is stubborn & does not respect customers and expect us to believe that the problem is a result of customer expectations when it is simply a manufacturing defect. Give in to them and history will repeat. My resolve continues to grow to pursue this case.

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