Replacement Motherboard Defective, What Can I Do?

Started Jun 13, 2013 | Questions thread
malch
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Re: Replacement Motherboard Defective, What Can I Do?
In reply to Glenn Haley, Jun 14, 2013

Glenn Haley wrote:

A few days later they said my board was out of warranty but I could get a replacement board for $50.00. I mailed them a check...

Next time, use a credit card. Had you done this time, you would have the option of filing a dispute with the credit card company. They would force a response, or credit you the $50 which they would recover by simply taking it out of ASRock's bank account.

You could also try calling their "top secret" US telephone number: 909-590-8308.

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